SHIPPING & DELIVERY

Shipping Rates & Times

We aim to dispatch all ‘In Stock’ orders within 24 hours, Monday to Friday. During peak holiday periods, please allow an additional 1–2 business days for dispatch.

Please note that delivery times may be longer for regional areas.

We use Australia Post and other trusted carriers for all deliveries. Once your order has been dispatched, you will receive an email containing your tracking number.

While we strive to process and ship your order promptly, external factors beyond our control may occasionally cause delays. Should any issues arise, we will keep you informed and do our utmost to ensure your package reaches you as quickly as possible.

Australia

Standard shipping for orders under $100 ‣ $6.99 ‣ 3-6 business days

Standard shipping for orders over $100 ‣ FREE ‣ 3-6 business days

Express shipping ‣ $11.99 ‣ 1-4 business days

Express shipping for orders over $300 ‣ FREE ‣ 1-4 business days

New Zealand

Standard shipping for orders under $250 ‣ $14.99 ‣ 5-10 business days

Standard shipping for orders over $250 ‣ FREE ‣ 5-10 business days

Express shipping ‣ $24.99 ‣ 2-4 business days

Express shipping for orders over $400 ‣ FREE ‣ 2-4 business days

Afghanistan

Standard shipping for orders under 4,500 AF ‣ 200 AF ‣ 3-7 business days

Standard shipping for orders over 4,500 AF ‣ FREE ‣ 3-7 business days

Express shipping ‣ 400 AF ‣ 1-4 business days

Express shipping for orders over 8,000 AF ‣ FREE ‣ 1-4 business days

Rest of the world

Standard shipping for orders under $350 ‣ $24.99 ‣ 7-21 business days

Standard shipping for orders over $350 ‣ FREE ‣ 7-21 business days

Express shipping ‣ $39.99 ‣ 3-10 business days

Express shipping for orders over $500 ‣ FREE ‣ 3-10 business days

International Customs Duties & Taxes

Please note that any customs duties, taxes or import fees incurred on international orders are the responsibility of the customer. These charges vary by country and are not controlled or charged by The Silky Thread. We recommend contacting your local customs office for more information prior to placing your order.

If you have any questions about shipping, please feel free to contact us.